IN STORE PRICING, OPTICIANS & OPTICAL GOODS SHOPS. PLEASE NOTE WE DO NOT SELL EYEWEAR BY MAIL ORDER

WISHING TO BUY OUR FRAMES & SUNGLASSES
We do not sell through any shops other than our own store at Covent Garden, London and we do not sell eye wear by mail order. The only method is by a visit to our site at Covent Garden.

NOTICE TO ALL CUSTOMERS
TO PROVIDE A PERSONAL SERVICE TO ALL OUR CLIENTS WE NOW HAVE AN APPOINTMENT SYSTEM FOR ALL VISITORS TO OUR SHOP. YOU ARE ADVISED TO ARRANGE AN APPOINTMENT BEFORE ARRIVING AS WE MIGHT NOT BE ABLE TO ACCOMMODATE YOU AT BUSY PERIODS OF THE DAY.


PRICES
Frame prices are from GBP £180 & sunglasses from £205. All products are guaranteed for a period of one year from the date of purchase. We are a small niche manufacturer and produce finished goods in numerous color variations and for this reason, reserve the right to replace or repair faulty eyewear that is covered by our guarantee with similar colors but not always identical colors. In circumstances where this has to be done by mail inward as well as outward shipping charges on returns are the responsibility of the customer. Exchange items will not be dispatched until the the return shipping charges have been paid.

TRADE SUPPLIES
OPTICIANS, OPTICAL GOODS SHOPS & RESELLERS
At present we do not sell at trade prices to any optician anywhere. Eyewear we make is sold exclusively at Opera Opera.


DISTRIBUTORS & AGENTS
In line with our mission statement that ‘small is beautiful’ and the nature of our hands-on business we do not envisage, now or in the foreseeable future, requiring the services of distributors and agents.

NO REFUNDS on any items & we do not hire out eyewear – advertising, film, theater companies etc.etc. please take note.

CUSTOM MADE BESPOKE FRAMES
For obvious reason we are unable to offer exchanges for one-off frames and sunglasses specially made to customers’ requests.

GUARANTEE
All products are guaranteed for a period of one year from the date of purchase. We are a small niche manufacturer and produce finished goods in numerous color variations and for this reason, reserve the right to replace or repair faulty eyewear that is covered by our guarantee with similar colors but not always identical colors. Inward as well as outward shipping charges on returns are the responsibility of the customer. Exchange items will not be dispatched until the the return shipping charges have been paid. All returns must be authorized by us and returns from outside United Kingdom must be marked as ‘RETURNED BRITISH GOODS’ in order to avoid taxes.

METHOD OF DISPATCH
- for Items Returned Within Guarantee Period
The most economic method of dispatch is using insured British Royal Mail. Following shipping we will provide you with a receipt or tracking number. Most deliveries take place within 14 days and in many cases a lot sooner. However, should an item be lost or delayed, Royal Mail insist on waiting at least 30 days before investigation can begin & it can take significantly longer for claims for lost items to be settled through an insurance claim. We are unable to provide exchanges until this claim has been settled.
On the specific request of the buyer the return can be dispatched using couriers such as DHL, Fedex or UPS. Please note the costs can be 4 or 5 times the Royal Mail charges & experience has shown it is very likely you will be asked to pay import duties & taxes – if sending from outside Europe.