FAQ

PLEASE NOTE WE DO NOT SUPPLY OUR FRAMES BY MAIL ORDER.

THE ONLY WAY TO PURCHASE EYE WEAR FROM US IS BY A VISIT TO OUR STORE & GENERAL EMAIL INQUIRIES WILL ONLY BE ANSWERED WHERE A POTENTIAL CUSTOMER IS PLANNING TO VISIT US. WE ARE UNABLE TO ANSWER INQUIRIES RELATING TO SIZE & COLORS AS THESE ARE BEST ADDRESSED DURING YOUR VISIT.

If your message relates to an existing order placed in store we will deal with it accordingly.
Many frequently asked questions are dealt with below as well as the best way to purchase eyewear from us.

STANDARD STOCK FRAMES
Should your message require us to quote a price for a particular frame you have seen on our website & before visiting us, the following information might prove helpful. We make many of our frames in multiple standard sizes and several colours & in a world of mass produced eyewear this is a unique service. The starting price for our frames is GBP 180 with a current average of approximately GBP 275. For our US customers this amounts to approximately $285 & $440 respectively. We are happy to respond to all genuine potential customers who understand and appreciate the costs involved in producing exclusive spectacle frames & sunglasses in the smallest quantities. Therefore & on this mutual understanding should you wish to proceed then please copy your message providing full name, address & telephone number to
mail@operaopera.net

BESPOKE CUSTOM MADE FRAMES - ONE OFF
Should your message require us to quote for a bespoke custom made frame please note the price currently starts at GBP 425 which is approximately US$680 & a copy, reproduction or original design can take between 6 to 8 weeks to dispatch. Therefore & on this mutual understanding should you wish to proceed then please copy your message providing full name, address & telephone number to
mail@operaopera.net

SIZES
All acetate (plastic) frames we make available bespoke in any size. Strictly please note: By email or telephone we are unable to say which particular size of frame might fit a face & you are advised to consult a local optician or optometrist. However on your visit to our store we will certainly be able to advise.

PRESCRIPTION LENSES
Prescriptions filled into frames where the wearer is able to visit us at Covent Garden for measurements, fitting & collection.
No prescription lenses filled by mail order. This work is best undertaken by your own local optician into frames you might purchase from us

PAYMENT
We accept Visa and MasterCard.

FURTHER INFORMATION
In order to reduce spam, further information not dealt with above is only available by addressing your email to mail@operaopera.net providing fully name, address & telephone number.